Content Removal Policy

Date of Revision: 14 February 2025

At Americanca LLC, doing business as Desiree.io (“Desiree”, “we”, “our”, or “us”), we are committed to maintaining a safe, lawful, and respectful digital experience for all users. This Content Removal Policy outlines our procedures for handling requests related to content that may inadvertently resemble real individuals. All content accessible via https://dev.desiree.io and affiliated channels, platforms, and services (collectively, the “Services”) is generated exclusively through artificial intelligence. Any resemblance to real persons, living or dead, is unintentional and purely coincidental.

1. Unintentional Resemblance to Real Individuals

Our AI technology is designed to generate entirely fictional and imaginary content. However, if content on our Services appears to resemble an actual person, whether in name, image, likeness, or behavior, we are committed to investigating and addressing such instances quickly and responsibly.

2. Content Removal Request Procedure

If you believe that any AI-generated content available on our Services resembles you or someone you legally represent, you may request its removal by contacting our support team:

• Email: support@dev.desiree.io
  
• Or via the “Contact Us” section of our website

Please include as much detail as possible, including:

• The exact location or URL of the content in question
• A description of the resemblance and reason for concern
• Supporting evidence of identity or representation (see Section 3)

We review all legitimate claims promptly and strive to take action within a reasonable timeframe.

3. Verification of Claims

To protect all users from fraudulent or malicious takedown requests, we may require adequate documentation to verify the claimant’s identity and legal standing, including but not limited to:

• A government-issued photo ID
• Proof of legal representation, where applicable
• Additional materials that substantiate the claim of resemblance

We reserve the right to deny removal requests that lack sufficient verification or appear to be in bad faith.

4. Removal & Remediation Timeline

Upon successful verification, we will promptly:

• Remove or block access to the specified content
• Document the takedown internally
• Notify the requester of the resolution

Our goal is to complete valid removal requests within 5 to 10 business days, unless extraordinary circumstances require more time.

5. Confidentiality & Privacy

We treat all content removal requests with strict confidentiality. Personal information submitted during the request process is handled in accordance with our Privacy Policy and will not be shared with third parties without your explicit consent—unless we are legally obligated to do so.

6. Limitations

This policy applies only to content that appears on Services controlled by Desiree.io. We cannot remove content hosted by third parties or indexed in third-party search engines. In those cases, we may provide guidance on contacting the relevant entities.

7. Updates to this Policy

We may revise this Content Removal Policy from time to time. Material updates will be posted to the Services with a new revision date. Continued use of the Services following any update constitutes acceptance of the revised policy.

8. Contact Information

Questions or concerns regarding this Content Removal Policy can be directed to:

Desiree.io – Legal & Compliance Team
Email: support@dev.desiree.io
Website: https://dev.desiree.io

We appreciate your cooperation in helping us maintain a safe and responsible platform.