Privacy Notice

Privacy Notice
Effective Date: 14 November 2025

This Privacy Notice outlines how Americanca LLC, doing business as Desiree.io, a California-based company (“Desiree.io”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you use our website at https://dev.desiree.io and related services (collectively, the “Services”).

Desiree.io operates an AI-powered chat platform that enables users to interact with fictional characters (“AI Companions”) through text, audio, and other media. The Services are only available to users aged 18 or older.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Notice. If you do not agree, do not use the Services.

1. Data Controller

Americanca LLC (DBA Desiree.io)
Address: 7708 Greenleaf Ave
Whittier,CA 90602.
Email: support@dev.desiree.io

2. Types of Data We Collect

We collect and process the following types of data:

Account Information

  • Email address, encrypted password, screen name
  • Sign-up method (e.g., Google, Apple)
  • IP address, device type, and browser details

User-Generated Content

  • Prompts and inputs you submit
  • AI Companion responses and media generated

Usage & Technical Data

  • Log files (including timestamps and IPs)
  • Location inferred from IP
  • Cookie data (see Cookie Policy)

Payment Data

  • Processed by trusted third-party providers (e.g., Stripe, CCBill)
  • We do not store full payment card details

Support & Communication

  • Messages you send to our support team
  • Email communications and responses

3. How We Use Your Data

We use your personal data to:

  • Provide and improve the Services
  • Respond to support requests
  • Personalize your AI Companion experience
  • Perform analytics and platform optimization
  • Process payments and manage subscriptions
  • Enforce our Terms of Service and legal obligations

4. Legal Bases for Processing

We process your personal data under the following legal bases:

  • Performance of a contract (e.g., subscription access)
  • Consent (e.g., optional marketing communications)
  • Legitimate interests (e.g., improving service quality)
  • Compliance with legal obligations (e.g., age verification, content moderation)

5. Data Sharing & Third Parties

We may share your data with:

  • Payment processors and banks (e.g., for subscription payments)
  • Hosting and infrastructure providers (e.g., cloud servers)
  • Marketing and email service providers
  • Legal or regulatory authorities when required

We do not sell your personal data.

6. Cookies and Tracking

We use cookies to:

  • Authenticate users
  • Remember preferences
  • Measure usage for analytics

See our Cookie Policy for details.

7. Data Retention

  • Account data: retained up to 5 years after last activity
  • Payment records: retained 7 years for legal compliance
  • Support communications: retained for 2 years
  • You may request deletion at any time (see Section 10)

8. Children’s Privacy

Our Services are strictly for users 18 years or older. We do not knowingly collect data from minors. Accounts found to be underage will be terminated and data deleted.

9. International Data Transfers

If you are accessing from outside the U.S., note that your data will be processed in the United States and governed by U.S. laws, which may differ from those in your jurisdiction.

10. Your Rights

Depending on your location, you may have rights to:

  • Access or correct your personal data
  • Request data deletion
  • Object to certain processing
  • Withdraw consent for marketing

To exercise your rights, contact: support@dev.desiree.io

11. Data Security

We implement technical and organizational measures to protect your data, including encryption, access controls, and secure data storage.

12. Changes to This Privacy Notice

We may update this notice to reflect changes in practices or law. Revisions will be posted on our website with an updated effective date. Continued use after changes constitutes acceptance.

13. Contact Us

For privacy questions, data requests, or complaints, contact:
Email: support@dev.desiree.io
Mailing Address: [Insert California business address]